Collaborate Ultra vs Zoom Comparison

  Collaborate Ultra Collaborate Ultra (Webinar mode) Zoom Zoom (Webinar mode)
Group Size Up to 250 participants 250 - 500 participants (enable large event under settings) Up to 300 participants

(or up to 500 participants if your account has a large meeting add-on)
300-1000 participants (submit request to av.helpdesk@ubc.ca)
Roles Moderator, Presenter, Participant

Roles are inherited from Canvas. Instructors/TAs become Moderators and Students become Participants.

Can have multiple moderators in one session.
Moderator, Presenter, Participant

Roles are inherited from Canvas. Instructors/TAs become Moderators and Students become Participants.

Can have multiple moderators in one session.
Host
Co-host
Participant

Can only have one Host per session.
Host
Co-host
Panelist
Attendee

Can only have one Host per session.
Access to create meetings Instructors, TAs, Course Assistants, Course Facilitators in the course Instructors, TAs, Course Assistants, Course Facilitators in the course Instructors, TAs, Course Assistants, Course Facilitators in the course with a UBC Zoom account UBC Audio Visual Services (av.helpdesk@ubc.ca)
Breakout Groups/Rooms Maximum 20 breakout groups.

No limit on number of participants per group.

Moderators can broadcast slides and chat messages to all breakout groups.

Moderators (and students, if enabled) can switch between breakout groups themselves.

More info on breakout groups.
Breakout groups are not available in webinar mode. Number of breakout rooms is determined by the overall number of students in the session. (Note: same limitations apply for accounts with the large meeting add-on)

  • Less than 200 participants, 50 breakout rooms.
  • 201-400 participants, 30 breakout rooms.
  • 401-500 participants, 20 breakout rooms.


  • Host can set a timer to notify participants in the breakout rooms on time remaining.

    Host can broadcast message to all breakout rooms.

    Participants can click on the "Ask for help" button to get the Host's attention.

    Only the host can move co-hosts/participants to breakout rooms. After the co-host is put into a breakout room, they can join another room themselves.

    Co-hosts can move in between breakout rooms themselves once they are in a breakout room to start

    More info on breakout rooms.
Breakout rooms are not available in webinar mode.
Polling Polls are created on the fly during the meeting. Only Moderators can create and launch polls.

Poll results can be downloaded after the session.

More info on polling.
Polls are created on the fly during the meeting. Only Moderators can create and launch polls.

Poll results can be downloaded after the session.

More info on polling.
Polls are created in the Zoom web interface outside of the meeting by the Host in advance or on the fly. Only the original meeting Host can edit or add additional poll questions during the meeting. Co-hosts can launch polls but not create new polling questions.

Poll results are saved, but not tied to student IDs.

Note: Participants who join through the browser cannot participate in polling; they must join using the desktop application or mobile app. The host can only manage polls using the desktop application.

More info on polling for meetings.
Polls are created in the Zoom web interface outside of the meeting by the Host in advance or on the fly. Only the original meeting Host can edit or add additional poll questions during the meeting. Co-hosts can launch polls but not create new polling questions.

Poll results are saved, but not tied to student IDs.

Note: Participants who join through the browser cannot participate in polling; they must join using the desktop application or mobile app. The host can only manage polls using the desktop application.

More info on polling for meetings.
Audio Sharing Moderator can enable/disable the setting for participants to share audio.

All attendees can mute/unmute their own audio in the session.

Moderator can mute attendees anytime in the session.
Only Moderator and Presenter can share audio (Participants can be promoted to Presenter if audio sharing is required). All participants can mute/unmute their own audio.

Host can mute/request to unmute participants. Host can also set all participants to mute upon entry.
Attendees join in listen-only mode. Only the Host can unmute attendees.
Video Sharing Moderator can enable/disable the setting for participants to share video. Only Moderator and Presenter can share video (Participants can be promoted to Presenter if video sharing is required). Everyone can share their video. Only Host and Panelist can share video.
Max videos on screen Up to 4 videos on screen in grid view and follow-the-speaker view (depending on browser). Up to 4 videos on screen in grid view and follow-the-speaker view (depending on browser). Up to 25 videos per page using gallery view (more videos can be shown on additional pages, depending on computer capacity). Up to 25 videos per page using gallery view (more videos can be shown on additional pages, depending on computer capacity).
Chat Moderator can allow participants to chat with no one, moderator only, or publicly and privately with everyone.

Chat messages in the "everyone" group will be visible to all breakout groups.

Moderator can enable setting to supervise private chats.

Chat can be saved manually by copying and pasting (no export option).

More info on Chat.
Chat is disabled by default but the Moderator can enable chat during the session. Host can allow attendees to chat with no one, with the host only, everyone publicly or everyone publicly and privately.

Chat can be set to save automatically (all public chat messages plus any private messages sent or received by the person saving), or can be saved on the fly.

More info on in-meeting chat.
The host can allow attendees to chat with no one, with all panelists (including host), or with all panelists and attendees.

*Question & Answer option can be used as an alternative.

More info on webinar chat.
Interactive tools Share files, share screen, virtual whiteboard, reaction buttons, raise hand button (moderator can see a tally), annotate on shared content, set timer. Participants cannot annotate files or the whiteboard unless they are promoted to a Presenter.

More info on webinar settings.
Whiteboard, share screen, file sharing, raise hand, reaction buttons. Whiteboard, share screen, raise hand, Q&A
Recordings Sessions can be recorded.
Recordings can be accessed in Canvas through the Collaborate Ultra link. Recordings can be downloaded if enabled by the Moderator.

Public chat messages and captions are recorded. Polls are not recorded.

More info on recording.
Sessions can be recorded.
Recordings can be accessed in Canvas through the Collaborate Ultra link. Recordings can be downloaded if enabled by the Moderator.

More info on recording.
Sessions can be recorded locally or to the cloud. Local recordings will be downloaded to the Host's computer after the meeting. Cloud recordings can be accessed in Canvas through the Zoom link (including the ability to download), once published.

Public chat messages to everyone are recorded. Polls are not recorded.

More info on recording.
Sessions can be recorded locally or to the cloud. Local recordings will be downloaded to the Host's computer after the meeting. Cloud recordings can be accessed in Canvas through the Zoom link (including the ability to download), once published.

Public chat messages to everyone are recorded. Polls are not recorded.

More info on recording.
Tracking attendance Attendance reports can be downloaded in Canvas. The report shows which students attended and how long they attended.

Students' name as listed in Canvas will appear in the report as long as they joined the meeting through Canvas and not through a guest link.

More info on session attendance report.
Attendance reports can be downloaded in Canvas. The report shows which students attended and how long they attended.

Students' name as listed in Canvas will appear in the report as long as they joined the meeting through Canvas and not through a guest link.

More info on session attendance report.
Attendance reports can be downloaded through the web portal. The report will show who attended, join time, leave time, and the duration they were in the meeting.

Students' name (as listed in Canvas) will appear in the report as long as they joined the meeting through Canvas using the desktop application, not through the web browser.

More info on meeting reports.
Attendance reports can be downloaded through the web portal. The report will show who attended, join time, leave time, and the duration they were in the meeting.

Students' name (as listed in Canvas) will appear in the report as long as they joined the meeting through Canvas using the desktop application, not through the web browser.

More info on meeting reports.
Accessibility Screen reader, keyboard accessibility, closed captioning.

More info on accessibility.
Screen reader, keyboard accessibility, closed captioning.

More info on accessibility.
Closed Captioning, Automatic Transcripts, Screen Reader Support, Keyboard Accessibility.

More info on accessibility.
Closed Captioning, Automatic Transcripts, Screen Reader Support, Keyboard Accessibility.

More info on accessibility.

Additional Resources

Learning technology support

If you have any questions or if you would like to report an issue regarding a learning technology, please don’t hesitate to contact us at LT.support@science.ubc.ca. For in-person support, please join our LTRs at one of our drop-in sessions.