Support and Consultation

Supporting, consulting, and training UBC Science faculty on the use of learning technologies.

We serve an array of operational and pedagogical needs within UBC Science.

Support services

  • Providing specific technical and functional information on learning technologies
  • Training on the use and implementation of learning technologies
  • Researching and developing new tools to further enhance the teaching and learning experience
  • Advising on best practices and sharing tips on the use of learning technologies in the classroom

Consulting services

  • Assessing, planning and implementing learning technologies within the context of initiatives and grant-funded projects (e.g., TLEF and Skylight Development Grants)
  • Developing processes and procedures for learning technology pilots
  • Protecting students’ data and information

Learning Technology Rovers

Learning Technology Rovers (LTRs) are co-op students who focus primarily on providing first-tier support for faculty and staff. LTR activities include:

  • Providing one-on-one assistance with the use of various learning technologies
  • Troubleshooting and resolving issues online or in person
  • Making appropriate referrals to the LT Hub, CTLT, and/or UBC IT when required


Roves provide in-person support for any learning technology issues or questions UBC Science faculty members may have. LT Roves can help faculty:

  • Learn how to use specific learning technologies and see an in-person demonstration
  • Work through issues in person that are too difficult or complex to explain over email
  • Include a student’s perspective in your course design

LTRs are available to meet by appointment at a location of your choosing (including right in your office), Monday to Friday, 9AM to 4PM. Email us at Please include your course number and question(s) in your email.

Learning technology support

If you have any questions or if you would like to report an issue regarding a learning technology, please don’t hesitate to contact us at For in-person support, please join our LTRs at one of our drop-in sessions.