Use Zoom for Exam Invigilation

Description

Zoom can be set-up for the purpose of invigilating online exams in real-time. There are specific settings that should be enabled/disabled for the Zoom meeting if it is used for invigilation purposes as opposed to an online lecture. This page details the steps that instructors should take to ensure that Zoom is properly set up for invigilation. 

The following note should be included in your exam invigilation instructions to students: 

Exam Invigilation Instructions

This is an invigilated exam. You must turn on your camera and leave it on throughout the examination. You will be asked to hold up your student card for identification purposes, and an invigilator may also ask you to share your screen at any point during the exam.   

Your privacy is important to us. The camera feed [insert if the session will/will not be recorded]. If you have any questions about how your privacy is protected while using Zoom, please consult with your instructor. 

Record Invigilation Sessions

Invigilation of exams may be recorded using cloud recordings only. Local recording is not permitted. There is a maximum of 25 video feeds that can be displayed per page in gallery view. Please refer to the section on running and recording a meeting to learn how to start a cloud recording in Zoom. Make sure you review your cloud recording settings to ensure it will record in the correct format before the exam. 

Important: Cloud recording is not available in breakout rooms; it is only available in the main room. If you need to record the session, then you cannot use breakout rooms during the invigilation. The workaround is to create multiple Zoom meetings (with a TA in each) to break the students into smaller groups in replace of using breakout rooms. The individual Zoom meetings will need to be created by the TAs/Invigilators and they will be the host of those sessions. 

Note: You can only be part of one Zoom meeting at a given time and you cannot host multiple concurrent meetings. Learn more about hosting multiple simultaneously on Zoom.

Roles and Permissions in Zoom

  • Host: dedicate one person to be the host who will be responsible for the following: 
    • Set-up the Zoom meeting 
    • Admit participants from the waiting room 
    • Create and start breakout rooms 
    • Oversee and manage the session during the exam 

Important: Only one person can be assigned as the host per meeting.

  • Co-host: TAs/Invigilators/Instructors will stay in the breakout rooms and invigilate the students. 
  • Participants: Students stay in the waiting room until they are admitted and assigned to a breakout room by the host. 

Note: Waiting room and breakout rooms can be enabled/disabled, depending on how you want your exam to be invigilated. 

 

Set up Zoom for Exam Invigilation

1. Host checks Zoom settings

Zoom Settings

You should review the default Zoom meeting settings set for your account. There are a couple settings that we recommend disabling/enabling for exam invigilation purposes. To access your Zoom Settings, log into Zoom at: https://zoom.us/signin. Click on Settings from the left-hand menu. 

Zoom Profile

Check your Zoom profile to see what the maximum meeting capacity you can hold in your meetings is.  

  1. To access your Zoom Profile, log into Zoom at: https://zoom.us/signin 
  2. Click on Profile from the left-hand menu.  
  3. Scroll down until you see Account and check your capacity next to “Meeting”. 

The image shows to see the maximum capacity for metings under Profile. 

If you need to be able to host larger meetings, please contact av.helpdesk@ubc.ca. 

2. Host sets up Zoom meeting in Canvas

  1. Log into your Canvas course. 
  2. Click on the Zoom link from the left navigation menu. 
  3. Click on Schedule a New Meeting button. 
  4. Fill in all the meeting information. All the settings should be kept as default except for the following: 
  • Topic: enter a name for your meeting. 
  • When: specify the date of the exam and the start time (set the start time to be at least 30 minutes before the exam start time to account for set-up and identity checks, more details below). 
  • Duration: indicate how long the exam will be. 
  • Security: check the waiting room option. 

Tip: This waiting room option can be used as a way to take attendance of those who “attended” the exam. With this option, the host has more control and will know if anyone is late or left the session during the exam since the student will be in the waiting room, and the host can decide whether to admit them. 

  • Meeting Options: check the "mute participants upon entry" option. 
  • Alternative Hosts: if your TAs/Invigilators have UBC Zoom accounts, you can add them as alternative hosts so they automatically show up as co-hosts when they join the meeting. 
  1. Your meeting is now set up. 

For large courses, instead of having all students join one session with multiple breakout rooms, create multiple Zoom meetings to break the students into smaller groups. For example, the Zoom meetings can be created by the Co-instructors/TAs/Invigilators and they will be the host of those sessions.  

Note: You can only be part of one Zoom meeting at a given time and you cannot host multiple concurrent meetings. Learn more about hosting multiple simultaneously on Zoom. 

3. Teaching team joins Zoom meeting

There are certain settings that can only be done within the meeting, so it is recommended that the teaching team joins around 20 minutes before the exam start time. 

4. Students join Zoom meeting

Students should join the meeting at least 15 minutes before the exam so the host can assign them to breakout rooms. 

  1. Students log into Canvas and click on Zoom from the course navigation. 
  2. Students will be directed to Zoom to join to the meeting. If students join through the browser, they will be asked to enter their name. Ask students to use their surname and their preferred first name that they have on file with UBC when joining the meeting. If the “waiting room” feature is used, they will stay in the “waiting room” until the host/co-host(s) admits them. The student will see the following message when they are in the waiting room. Learn to customize the message in the waiting room.   

The image shows what a Zoom waiting room looks like 

Tip: Change the message to something that is tailored to your course (e.g. exam instructions and guidelines or things that you want to remind students about). This is a good place to include the message at the top of this page under “Communication to Students”. 

  1. The host/co-host will click on Participants at the bottom of the meeting screen to see a list of participants in the main room as well as the people in the waiting room.  

The image shows to click on Participants in the meeting toolbar. 

Students will appear in the order they join, with the first one on the list being the first to join. The host or co-hosts can click on Admit to admit the students individually or Admit all to admit everyone at once. 

Tip: If you are using the waiting room as a way to take attendance, you should decide with your teaching team who is/are the one responsible for admitting the students and taking attendance. Both the host and the co-host(s) can admit students. 

Identity Check 1: Match the students’ names in the waiting room with your class list. 

The image shows to match the participant names with the class list for a first identity check.

  1. Once most of your students have joined the meeting, click on Breakout Rooms at the bottom of the meeting window.  

The image shows to click on the Breakout Room icon from the meeting toolbar. 

  1. Indicate the number of breakout rooms you want to separate the students into and choose whether you want the students assigned Automatically (system assigns randomly) or Manually (host manually assigns). 

Tip: Assigning automatically is useful for courses with lots of students. Assigning manually is useful if you want students from the same section/tutorial/lab to be in the same breakout room. 

Click on Create Breakout Rooms and then on Create when you are ready to create the rooms. 

The image shows the pop-up window for creating breakout rooms. 

  1. You will then see a window that shows who is assigned to each breakout room. You can move participants to different breakout rooms by clicking on Move To or exchange participants between rooms by clicking on Exchange. 

Important: The co-hosts will also be assigned to the breakout rooms automatically. The system does not evenly distribute the co-host across the breakout rooms so you will need to review the people assigned and make adjustments by moving them around if needed. 

The image shows the pop-up window that allows the host to move participants to different breakout rooms and exchange them with other participants.

  1. Click on Options at the bottom of the breakout room screen. 

The image shows the options for breakout rooms. 

  • Automatically move all assigned participants into breakout rooms: check this option so participants are automatically moved to the breakout rooms once you “open” the breakout rooms. 
    • Note: If this option is unchecked, students will receive a notification to join the breakout room on their screen and they will need to click on Join Breakout Room. 

The image shows the pop-up window that participants see when the host invites them to join a breakout room. 

  • Allow participants to return to the main session at any time: check this option so students can go to the main room and ask for help during the exam without interrupting other students in the breakout room. 

Tip: Create extra empty breakout rooms by clicking on Add a Room. These extra breakout rooms can be used in situations where the invigilator wants the student to share their screen. 

  1. Once you have confirmed that everything looks good, click on Open All Rooms and the students will be distributed to their assigned breakout room. 

The image shows the pop-up window that allows the host to move participants to different breakout rooms and exchange them with other participants.

  • If you have students who join after the breakout rooms have already started, the host can manually assign them to a breakout room. The students will appear under Unassigned in the breakout room window.  

Click on Assign To beside the student you want to assign and select the breakout room you want to assign them to. 

The image shows the pop-up window where you can assign unassigned participants to breakout rooms. 

5. Invigilate breakout rooms

Additional Considerations

Constraints 

Instructor Constraints  
  • If Zoom is used for exam invigilation, it would be difficult to identify where the noise is coming from if all the students have their audio enabled.
  • The video quality is unpredictable and is dependent on internet connection. The video feed on Zoom can be blurry and pixelated if there is poor connection. 
  • Anyone who has the meeting URL will be able to join the session. 
Student Constraints  
  • Students need to have a webcam and microphone if Zoom is used for invigilation purposes. 
  • When joining a session using the web client (e.g. joining from your browser), certain browsers do not support all the features in Zoom. The recommended browser is Chrome (see which browsers support Zoom). 
Other Constraints 

  • You can create up to 100 breakout rooms for any number of participants. 
    • This will apply for all breakout room types, including 'Pre-Assign' and 'Self-Select' breakout rooms. 
    • Note: If you expect to have 300-1000 participants, you will still need to request for a large meeting add-on, regardless of if you are using breakout rooms or not. 

Recommendations 

  • Do a practice run by scheduling a Zoom meeting with your class before the exam so students know what to expect and can resolve any technical difficulties beforehand. 
  • Have a contingency plan in place for students who do not have a webcam or experience technical difficulties with joining the meeting. 
  • If you have concerns about anyone having the meeting link being able to join the exam session, follow the steps below:  
    • Allow only authenticated participants to join the meeting  
      • By enabling only authenticated users to join your meeting, students will have to sign up and create a Zoom account at https://ubc.zoom.us/ 
        • This will prevent any anonymous users without a Zoom account to join. 
        • To enable this feature, sign into the Zoom web portal at https://zoom.us/signin, go to Settings in the navigation menu on the left, and scroll down to the section Security 
        • Toggle on the options “Only authenticated meeting participants and webinar attendees can join meetings and webinars” and “Only authenticated users can join meetings from Web client”.  
      • For larger meetings, you can enable registration which will require students to register for the meeting with their name and email address. 
        • To enable this feature, go to your meeting settings and check “Required” next to Registration. 
    • Maintain privacy of Zoom link 
      • Share your meeting links within your course and avoid sharing it on social media or websites that are publicly available.  
      • Unless the Waiting Room is enabled, anyone with your meeting link can join your meeting. 
    • Enable the waiting room. 
      • If the “waiting room” feature is used, students will stay in the “waiting room” until the host/co-host(s) admits them to the main room.  
      • The host and co-hosts can click on Participants to see a list of students in the main room and in the waiting room. This allows you to check for student identification before admitting them to the main room. 
      • To enable this feature, sign into the Zoom web portal at https://zoom.us/signin, go to Settings in the navigation menu on the left, and scroll down to the section Security. 
        • Toggle on the option Waiting Room.  
    • Disable “Allow participants to rename themselves” 
      • To prevent this, sign into your account at https://zoom.us/signin and go into Settings 
      • Scroll down to the section In Meeting (Basic) and toggle off the option “Allow participants to rename themselves”. 

Last updated on: July 17, 2024


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UBC Science acknowledges that the UBC Point Grey campus is situated on the traditional, ancestral, and unceded territory of the xʷməθkʷəy̓əm.

Learn more: Musqueam First Nation

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