Zoom

First, ensure your recorded recording is published. 

1. Click on the Zoom link on the Course Navigation menu of your Canvas course page. 
2. Click on the Cloud Recordings tab to see all your lectures recorded using Zoom through Canvas. 
3. Toggle the Publish setting to publish your recording (the toggle button should be blue once the recording is published). 

Then, ensure that the recording’s passcode is correct. The passcode to access the recorded lecture is automatically generated by Zoom. This is not the same as your meeting passcode. 

1. Click on the Zoom link on the Course Navigation menu of your Canvas course page. 
2. Click on the Cloud Recordings tab to see all your lectures recorded using Zoom through Canvas. 
3. Click on the desired lecture, then click on the Share button. A pop-up will show the password for the recorded lecture. 

1. Sign into the Zoom web portal  and navigate to the Settings.  
2. Scroll down to the section In Meeting (Basics).  
3. Toggle on the Screen sharing option (it will become blue as shown in the image) to enable screen sharing.  
4. Under Who can share?, select All Participants to allow students to share their screens. 
5. Click on “Save”. 

6. These settings will be applied to all Zoom meetings you create until you change them. 

As long as screen sharing is enabled in the global settings on the Zoom web portal, you can change the settings of who can share during your Zoom meeting.  

1. On the bottom toolbar of your Zoom meeting interface, click on the Share. 
2. Click on Advanced Options, then select All Participants under Who can share? in the pop-up window (please refer to the images below).  

Conditions:  

• Students must have a Zoom account to be pre-assigned to a breakout room. Ensure that your students all have a Zoom account (they do not have to be UBC Zoom accounts) and that the email they provide to you is the same email associated with their Zoom account.  
• Ensure that your students have downloaded the Zoom desktop client, as they cannot join pre-assigned breakout rooms using Zoom through a web browser.  
• Students must be logged into the desktop client prior to joining a Zoom meeting for them to be automatically put into the pre-assigned breakout room. 

If these conditions are met and you are still experiencing issues, it is possible that students are on an older version of Zoom. Students joining the meeting must be on version 5.3 or later. This can be an issue for students using Chromebooks, as Chromebooks do not support Zoom versions newer than 5.0. 

For more information on breakout rooms, please visit the section Set up Breakout Rooms. 

Cloud recordings can be deleted through the Zoom web portal. 

1. Sign in to the Zoom web portal and click on Recordings. 
2. Click on the Cloud Recordings tab and select the recording you want to delete. 
3. A new page will then open. Click on the button Delete to the right of the recording file to delete the Cloud recording.  

4. A pop-up window will appear. Click on Move to Trash to delete all files of the recording.  

5. If you want to delete only some parts of the recording but not others, such as only deleting the audio, click on the Delete icon (trash can) once you hover over Audio only with your mouse. Another pop-up window will appear and click on Move to Trash to delete only the recording’s audio. 

You will notice that on the Zoom web portal, there is also a Local Recordings tab. You can delete local recordings from the list of recordings under this tab, however this will not delete the actual recording. Local recordings must be deleted from your computer directly. 

You can also delete Zoom cloud recordings on Canvas if they were recorded on Zoom through Canvas. 

1. From Canvas, click on Zoom from the Course Navigation.  
2. Click on the Cloud Recordings tab. Here you can see all the cloud recordings of Zoom meetings created and accessed through Canvas. 
3. Delete recordings from the list using the Delete buttons next to each recording. You can also click on the check boxes to the left of each recording to delete selected recordings (the button appears once recordings are selected) or delete all recordings using the Delete All button.  

This issue can occur for MacBook users who are using Chrome. To resolve the issue: 

1. Turn off any ad blockers that they may have for canvas.ubc.ca. 
2. Double check that their cookies settings are set to “Allow all cookies” or “Block third-party cookies in incognito;”. However, if they would prefer to use the setting “Block third-party cookies”, they will need to add the following two URLs to the list of Sites that can always use cookies: 

• canvas.ubc.ca  

• https://applications.zoom.us/ 

Some more workarounds to try are: 

• Clearing the browser's cookie and cache and disabling extensions 
• Using a different browser or the browser in private mode 
• Using a different device 

You can import the meetings by clicking on the three dots located on the right > Import Meeting. You will have to enter in the Meeting ID, which can be found under your meeting settings.